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Type and search in the Windows search bar ①, then click ②.

Use System Diagnosis in MyASUS to check wireless connectivity problems. Your computer will be turned off completely.Īfter turning the computer off completely, please restart your computer and check whether the problem is resolved. If the problem persists, please continue the next troubleshooting step. Try to reset BIOS to default settings, here you can learn more about How to restore BIOS settings.Ĭlick the icon on the taskbar ①, select the icon ②, then press and hold the key ③ on the keyboard as well as select ④ at the same time. If the problem persists, please continue the next troubleshooting step. Note: When the Wi-Fi icon highlights to blue, it means the function is enabled. Make sure the wireless function is activatedĬlick icon on the taskbar ①, then make sure Wi-Fi is ②.

Update and confirm BIOS / Windows packages / drivers with the latest version in your PC.Update the Wireless and Bluetooth drivers through Device Manager.Wireless network adapter with Yellow Exclamation in Device Manager.Make sure the wireless function is activated.Ttps://Please go to the corresponding instruction based on the current Windows operating system on your computer:

To provide you more detailed instruction, you can also click ASUS Youtube video link below to know more about troubleshooting for Wireless Network Problems on Notebook Here you can learn more about How to Change Power mode and plan. Note: It will be helpful on the network speed problem if you improve the system performance. (A) cannot connect to internet but (B) is able to -> Please refer to the solutions below:

(The common symptoms, such as no Wi-Fi icon, Wi-Fi fails, no Wi-Fi signal, WiFi slow, or exclamation mark appeared in Wi-Fi of device manager, etc.)įor other inquiries about Internet equipment / service, please contact the Internet service provider for further information.Īssume that you use both Computer (A) & Smart Phone (B), and connect them to the Internet network by Wi-Fi:īoth (A) & (B) cannot connect to the internet -> problems usually result from Internet facilities or Internet service providers. This troubleshooting only offers solutions to Internet dysfunction caused by a computer. We first have to check whether the problems are caused either by the computer or by Internet equipment (modem/Internet cable/wireless share device) or the Internet service provider before we look to solve the Internet problem. Troubleshooting - Computer Wireless Network (Wi-Fi) Issues